We would like to express our sincere gratitude for your continued patronage of our products.
We are pleased to announce that an issue has occurred with the long-term preserved food "IZAMESHI Gorogoro Nikujaga 200g" sold by Sugita Ace Co., Ltd., where bacteria have proliferated due to insufficient heat sterilization during the manufacturing process, causing the product packaging to swell.

Our company places the highest priority on the safety and security of our customers, and in cooperation with the appropriate authorities, has decided to voluntarily recall the affected lot of products. We sincerely apologize to our customers for causing them great concern.

<Products subject to recall>

Product name: IZAMESHI chunky Nikujaga 200g

・Best best by date the target lot: August 2022 (listed on the bottom of the outer packaging)

<Collection method>

If you have the product, we would appreciate it if you could send it back to the address listed below, along with your name, postal code, address, and telephone number, with postage prepaid.
We will refund the product price at a later date.

<Return address for the product>

149 Shinminato, Mihama-ku, Chiba City, Chiba Prefecture, 261-0002 TEL: 0120-978-855

Please return it to Sugita Ace Co., Ltd. Chiba Distribution Center Quality Control Team.

＜Contact Information＞

Product Development Group, Sugita Ace Co., Ltd. 2-14-15 Midori, Sumida-ku, Tokyo 130-0021

Toll-free number: 0120-978-855 (Hours: 9:00-17:00 (excluding weekends and holidays))

メールアドレス：izameshi-contact@sugita-ace.co.jp

*The personal information you provide will not be used for any purpose other than this matter.